Tailored, collaborative support for people with brain injury within their communities.
Our community support workers collaborate with our members to help them live life the way they want to.
Together they identify needs, explore goals and come up with a personal support plan.
Anyone can make a referral: family, friends, GPs or other professionals. You can even refer yourself.
If you wish to refer yourself or someone else to any of the Headway East London services, please fill our Referral Form.
For questions about the referral form or to request a word or PDF version of the form, please contact info@headwayeastlondon.org or call on 020 7749 7790.
Please note that Headway Services must be funded for a person to attend and or receive the service. See the Referral Form for service costs.
“My community support worker Anna is very good. She helps me to do what is outside my possibilities and supports me with daily tasks. She recently helped me to find volunteering opportunities.”
CSWS member
Our community support workers are experienced and trained in working with brain injury and take great care to collaborate with a member’s community – family, friends, carers, case managers and others professionals – to provide support.
They can help to:
Community support workers work with the same members each week to provide a consistent and personal relationship.
Find out more about the life-changing impact of our Community Support Work service through the story of John and his partner Jesus.
“What Headway does is essential for Jesus and I… It’s like a light’s switched on.”
Partner of member Jesus
Partnering up with a community support worker starts by filling out a Referral Form. If you meet the referral criteria and have funding in place, we can arrange an assessment with one of our team.
We accept self-referrals and referrals from caseworkers, other professionals, families and carers. If you are already a member of our Day Service, speak to your key worker to find out more.
All referrals are placed on our waiting list. Once a support worker is available, we will arrange a home visit and assessment.
If you wish to refer yourself or someone else to any of the Headway East London services, please fill our Referral Form.
For questions about the referral form or to request a word or PDF version of the form, please contact info@headwayeastlondon.org or call on 020 7749 7790.
Please note that Headway Services must be funded for a person to attend and or receive the service. See the Referral Form for service costs.
This service is available Monday to Friday between the hours of 8am and 8pm, for 52 weeks year (except bank holidays).
You can book community support sessions in a minimum block of 4 hours. There is no maximum – you can book as many hours as you have funding for.
You will meet with your community support worker weekly, and we will make regular progress checks and an annual review to guarantee you are getting the most from the service.
You can continue with the service as long as you want and need to, and for as long as funding can be secured.
“It’s much more than the practical things – it’s supporting the entire relationship.”
Jesus’ Partner
Are you a professional interested in our service? Read our service specification.
Are you interesting in becoming a community support worker? Check our vacancy page.
If you need more information, contact the Community Support Work Service Manager Fiona Aravindakshan at fiona.aravindakshan@
headwayeastlondon.org or call on 020 7749 7790.