Community Support Work
Tailored, collaborative support for people with brain injury within their communities
Our community support workers collaborate with our members to help them live life the way they want to.
Together they identify needs, explore goals and come up with a personal support plan.
Our community support workers are experienced and trained in working with brain injury and take great care to collaborate with a member’s community – family, friends, carers, case managers and others professionals – to provide support.
They can help to:
- complete daily tasks, such as attending appointments and planning meals
- develop and maintain a daily and weekly routine
- take part in activities, interests and exercise
- monitor health and maintain wellbeing
- manage finances and paperwork
- access other services and support
- engage in education or training
- engage in work – paid or voluntary
Community support workers work with the same members each week to provide a consistent and personal relationship.
Case Study
Find out more about the life-changing impact of our Community Support Work service through the story of John and his partner Jesus.
How can I access
this service ?
Partnering up with a community support worker starts by filling out a Referral Form. If you meet the referral criteria and have funding in place, we can arrange an assessment with one of our team.
We accept self-referrals and referrals from caseworkers, other professionals, families and carers. If you are already a member of our Day Service, speak to your key worker to find out more.
All referrals are placed on our waiting list. Once a support worker is available, we will arrange a home visit and assessment.
If you wish to refer yourself or someone else to any of the Headway East London services, please fill our Referral Form.
For questions about the referral form or to request a word or PDF version of the form, please contact info@headwayeastlondon.org or call on 020 7749 7790.
Please note that Headway Services must be funded for a person to attend and or receive the service. See the Referral Form for service costs.
How does it work?
This service is available Monday to Friday between the hours of 8am and 8pm, for 52 weeks year (except bank holidays).
You can book community support sessions in a minimum block of 4 hours. There is no maximum – you can book as many hours as you have funding for.
You will meet with your community support worker weekly, and we will make regular progress checks and an annual review to guarantee you are getting the most from the service.
You can continue with the service as long as you want and need to, and for as long as funding can be secured.
More Info
Are you a professional interested in our service? Read our service specification.
Are you interesting in becoming a community support worker? Check our vacancy page.
If you need more information, contact the Community Support Work Service Manager Fiona Aravindakshan at fiona.aravindakshan@headwayeastlondon.org.
