Casework & Support Groups
Our team provides advice, advocacy, support and signposting for brain injury survivors and their family/ carers.
From early intervention work, to community support groups and peer support work – each individual can access the information and services most suited to their needs. This can take place alongside other services offered at Headway East London, or as a stand-alone offering.
You can download a factsheet on our Casework Service here.
Advice & advocacy
We offer information, advice, advocacy, support and signposting to families and brain injury survivors in relation to housing issues, welfare benefits, health and social care services among others.
The effect of the current economic climate can sometimes lead to the loss of vital support systems. Our team are able to support Headway East London members, and those living within our catchment area, to secure their rights & represent their interests through direct advocacy and / or representation. Headway East London also provides a monthly advice clinic to discuss these issues in more depth.
If you or someone you know has had a brain injury and needs assistance with any of the above issues or similar, issues please contact us or download a referral form to access advice and advocacy. Please note this is not a drop-in service.
Support groups & drop-ins
This is a service for family members, carers and survivors of brain injury. Either a family member or the person with the brain injury must live within Headway East London’s catchment area. We currently run two support groups in Hackney and Havering where experienced staff can offer emotional support as well as signposting to other services (We may require some further details from you ahead of you attending any of our Support Groups. Continued attendance at support groups is at the discretion of the organisation)
We are always looking for opportunities to run support groups in other areas, or set up groups specifically for carers, and if you would like to suggest options for these, please contact firstname.lastname@example.org (*our Hackney group is currently at capacity and shut for new referrals*)
Early Intervention Project
We offer an early intervention support service 'First Steps': creating links with and working alongside patients, families and clinical staff to ensure a smooth transition from hospital to the community. This project is supported by the The National Lottery Community Fund and Osbornes Law (read more about this work here).
Peer support work
Our two Peer Support Workers work closely alongside the Casework team, delivering support and guidance to both brain injury survivors and their families. Using their own personal experience of brain injury, they can help identify some of the challenges that survivors may face whilst also offering strategies and advice to overcome these.
Brain injury identity card
We support our members to apply for Headway’s FREE brain injury identity card, which survivors can use if they find themselves in a difficult or emergency situation. It will help to improve brain injury identification and ensure they are provided with the support they need. It also displays a legal helpline number which can be used to request criminal legal advice and representation.